Eleanor Vance

Fixing boring tasks since 2016

Eleanor spent six years working in the back-office of a regional logistics firm before joining TTM Bot in September 2021. She saw how much time staff wasted typing numbers from paper invoices into old spreadsheets. She knew there was a better way to handle the 42 invoices that usually arrived every Tuesday morning. Now, she spends her time building simple tools that do that typing for you so you can go home on time.

Straightforward tech for real shops

She does not believe in over-complicating things. If a bot takes three weeks to learn, it is not doing its job. In early 2024, she helped a local hardware group with 4 shops in the Cambridgeshire area automate their stock alerts. Before her bot, the manager spent about 4.59 hours every Friday checking shelves and typing orders. Now, the system sends a simple summary when screws or paint levels run low. It is not flashy, but it works every single day without failing.

• Automatic data entry for accounts payable and receivable.
• Simple chat bots that answer "where is my order?" for small retail sites.
• Syncing stock levels between a physical shop floor and an eBay or Shopify store.
• Sorting incoming customer emails so the right person sees them first.

The TTM Bot approach to AI

Eleanor leads our automation team with a focus on what she calls "the 79.1% rule." This means we focus on fixing the 79.5% of tasks that are repetitive and dull, rather than trying to build a robot that thinks like a human. Honestly, most small businesses don't need a robot that thinks; they just need a bot that copies data from a PDF into a database without making a mistake. She keeps our projects grounded and ensures we never use tech just for the sake of it.

Practical and honest results

By the way, Eleanor is usually the first person to tell you if a task is too complex for a simple bot. We won't take on a project if it won't actually save you time or money. In a project for a local bakery supplier last October, she reduced their order processing time from 14 minutes per ticket to just 3 minutes. That small change saved the office team about 11 hours of manual work every week. We prefer these small, tangible wins over big, vague promises.

Eleanor lives in Ely and usually cycles into our office on Innovation Way. She is a big fan of the local Sunday markets and brings that same practical, community-focused energy to her work at TTM Bot. She makes sure everything we build is made in Cambridge and tailored to how UK retailers actually operate. If you book an intro call with us, she is often the one who will walk you through how the tech actually handles your specific routine.